Need help with FluentRabbit? You'll find answers to the most common questions below. If you need anything else, get in touch.
Email us at fluentrabbit@gmail.com and we'll get back to you within 48 hours.
On your iPhone, go to Settings > [Your Name] > Subscriptions > FluentRabbit > Cancel Subscription. Cancellation takes effect at the end of your current billing period. You'll keep premium access until then.
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.
Open FluentRabbit on your new device and go to Settings > Restore Purchases. Your subscription will be reactivated through the App Store.
All your data is stored locally on your device. Uninstalling FluentRabbit permanently deletes all your progress, preferences, and lesson data. We don't store any personal data on our servers.
Make sure FluentRabbit has microphone permission: go to iPhone Settings > FluentRabbit > Microphone and check it's enabled. Speak clearly and try to minimise background noise. The app works best in a quiet environment.
If the problem persists, please email us at fluentrabbit@gmail.com with your iPhone model and iOS version.
No. Your voice recordings are processed in real time and never stored on our servers. Audio is sent to third-party AI services for transcription and pronunciation scoring, then immediately discarded. See our Privacy Policy for full details.
FluentRabbit is currently available on iOS only. We're considering Android for the future based on demand.
Email fluentrabbit@gmail.com with a description of the issue. Including your iPhone model and iOS version helps us investigate faster.